How to Refer a Patient

Welcome! Here you will find information about the referral process, access to our service estimates and our portal for patient records. We are proud to be an extension of the quality care you provide your clients and their pets.

Option #1 - Referral Portal

While phone calls or e-mail are our primary means of communication, we are thrilled to offer an online referral portal that gives your team 24/7 online access to your referred patient’s records.

By submitting your referral through this portal, you may automatically receive email or fax updates on patients who have checked into Upstate Vet, and when key medical record information becomes available on the portal.

Medical information available via the portal includes:

• Client and Patient Information

• Check-in

• Medical Notes (exam reports, discharges, procedure reports, imaging reports)

• Prescriptions

• Laboratory Results

• Appointments

Please advise your client to call our hospital after your clinic has submitted the referral paperwork.

Feel free to contact us at (864) 233-7650 if you have any questions or need assistance logging in. 

Option #2 - Referral App

Download our referral app on your smartphone by searching for "upstatevet" in the Apple store.

Option #3 - Fax

In addition to our online referral portal, we're happy to accept referrals via fax. Please fill out our Consult/Referral Form and fax it to (864) 233-7631 with the patient's medical records. Download a print-friendly version.

Keys to a successful and seamless referral:

• Submit referral

• Attach medical records

• Submit pertinent diagnostics - including radiographs

Continuing Education

We offer a variety of education opportunities for veterinarians and technicians alike. From Lunch & Learns and Meet & Greets at your hospital, to CE lectures and symposiums, we want you and your team to stay abreast of the recent innovations and new treatment options that allow us to provide the best care possible.

All CE events will continue to be announced via email newsletter. If you are not already signed up to receive our newsletter, please sign up below.